27 February 2020

New dates for FHA-Food & Beverage – 2 to 5 March 2021

We are pleased to announce that the new dates for the FHA-Food & Beverage event are 2-5 March 2021 at Singapore EXPO & MAX Atria.

FHA’s rich history of collaboration with our longstanding partners and attendees is a huge contributor to our success today. After much deliberation with our partners and industry associations we have concluded the new dates for FHA will provide the all-around best conditions for our community and optimal business performance for our exhibitors and buyers.

We thank you for your understanding and look forward to welcoming the international F&B community back next year, where we will continue to break new ground at the largest food and beverage showcase in Asia.

Statement from Singapore Tourism Board

“We understand Informa Markets’ decision to reschedule FHA-Food & Beverage to 2021, and are committed to working closely with them and our valued partners towards a successful show next year. We remain confident in Singapore’s strong reputation as a preferred destination for MICE events. FHA-Food & Beverage is a key highlight in Singapore’s event calendar, and we look forward to welcoming all attendees and exhibitors in 2021,” said Mr Andrew Phua, Director of Exhibitions and Conferences, Singapore Tourism Board.

Statement from Singapore EXPO & MAX Atria

Mr Alvin Lim, Executive Director for Brand and Customer Experience at SingEx Holdings, said, “We are honoured to host one of the world’s largest food and beverage platforms at Singapore EXPO & MAX Atria. FHA-Food & Beverage is an essential business and networking driver for the global F&B industry, and we share Informa Markets’ commitment to making well-being a top priority. Together with our other partners, we will continue our ongoing engagement on building an enhanced experience for the F&B community when they return next year.”

See you at FHA-Food & Beverage in 2-5 March 2021!

Yours sincerely,

Martyn Cox
Event Director | Hospitality, Food & Beverage – Singapore
Informa Markets

FAQ

(updated 27 February 2020)

General

  • When did FHA-Food & Beverage and ProWine Asia (Singapore) announce the postponement?

    • The event advisory was published on 14 February 2020. You may view it here

  • What are the reasons leading to the postponement of FHA-Food & Beverage and ProWine Asia (Singapore)?

    • After consultation with attendees and industry partners, we have taken the decision to postpone FHA-Food & Beverage due to global travel concerns in light of the latest developments regarding the COVID-19 situation.
    • In Singapore, there has been signs of community spread and local authorities have issued advisories to avoid crowded places.
    • As such, this decision was necessary and made for the safety and well-being of our exhibitors, event attendees and staff.

  • When is the new date?

    • FHA-Food & Beverage will be held 2-5 March 2021.
    • ProWine Asia (Singapore) will now be co-located with FHA-HoReCa and will be held 13-16 July 2020.

  • How do I get latest updates on the COVID-19 situation in Singapore?

  • I have more questions. Who can I contact?

Exhibitor

  • I am an exhibitor. Will I be reimbursed if I choose to drop out of the event?

    • FHA and ProWine Asia representatives are contacting all exhibitors to discuss their participation at the rescheduled event dates in accordance to the relevant terms and conditions outlined in our contracts with the exhibitors.
    • We will work closely with you to ensure that you are provided with the necessary support required following the event postponement. Please write to [email protected] if you need urgent assistance.

  • I’ve already made travel plans, what support will you be able to provide if I have to cancel/change my travel?

    Flight bookings made on Official Airline – Singapore Airlines

    • If you have booked your flight on our official airline – Singapore Airlines (SIA), please refer to the chart below

     

    Situation Arrangement/Action Required
    From affected countries (China/Macau/HK)
    From non-affected countries.

    Booked ticket through a travel/ticketing agent (eg. JTB, Expedia).

    Cancellation

    • Refund will be according to the attendee’s fare conditions and ticket type.
    • Attendee should contact the travel/ticketing agent directly.

    Change of Flights to New Event Dates

    • Waiver of change fees to allow attendee to make changes to the new event dates.
    • The new event dates will be announced shortly.
    • Attendee should contact the travel/ticketing agent directly after the new dates have been announced to change their travel dates accordingly.
    From non-affected countries.

    Booked ticket directly with SIA

    Cancellation

    • Refund will be according to the attendee’s fare conditions and ticket type.
    • Attendee should contact the travel/ticketing agent directly.

    Change of Flights to New Event Dates

    • Waiver of change fees to allow attendee to make changes to the new event dates.
    • The new event dates will be announced shortly.
    • Attendee should contact the travel/ticketing agent directly after the new dates have been announced to change their travel dates accordingly.

    Action Required

    • Please email the following information before 13 March 2020 to the FHA Marketing Team at [email protected].
      • Subject line: FHA-Food & Beverage – request for change in SIA ticket booking
      • Booking Reference Number
      • Country of Origin
      • Indicate intention to cancel booking or change of date
    • SIA will contact attendee within 1-2 weeks.

    Official Hotel bookings made via our Official Travel Agent – JTB

    • If you have booked your accommodation at any of our official hotels through our official travel agent – JTB, they will be getting in touch with you. We trust that JTB will do their utmost to accommodate the changes to your bookings.

    Bookings made on non-Official Airline and non-Official Hotels

    • We advise you to contact your travel or booking agent and hotel provider immediately for information and advice corresponding to their specific cancellation & amendment policies.
    • A downloadable version of our postponement notice is available here for your use in discussions on rearranging your travel arrangement.

Visitor

  • I have pre-registered my visit to FHA-Food & Beverage and/or ProWine Asia (Singapore), do I have to register again when the new dates are announced?

    • Your registration will remain valid and we will be in touch with you again to survey your interest to visit the event(s) on the new dates.

  • I am a pre-registered visitor. Why can’t I access the Visitor Portal?

    • We have temporarily closed access to the Visitor Portal to carry out maintenance. You will be notified via email when access to the Visitor Portal resumes.

  • I have not registered my visit to FHA-Food & Beverage and/or ProWine Asia (Singapore). How can I do so?

    • We have paused the visitor online pre-registration system to carry out necessary changes and maintenance.
    • Online pre-registration for visitors to FHA-HoReCa and ProWine Asia (Singapore) will resume in April 2020.
    • Online pre-registration for visitors to FHA-Food & Beverage will resume in August 2020.

  • I’ve already made travel plans, what support will you be able to provide if I have to cancel/change my travel?

    Flight bookings made on Official Airline – Singapore Airlines

    • If you have booked your flight on our official airline – Singapore Airlines (SIA), please refer to the chart below

     

    Situation Arrangement/Action Required
    From affected countries (China/Macau/HK)
    From non-affected countries.

    Booked ticket through a travel/ticketing agent (eg. JTB, Expedia).

    Cancellation

    • Refund will be according to the attendee’s fare conditions and ticket type.
    • Attendee should contact the travel/ticketing agent directly.

    Change of Flights to New Event Dates

    • Waiver of change fees to allow attendee to make changes to the new event dates.
    • The new event dates will be announced shortly.
    • Attendee should contact the travel/ticketing agent directly after the new dates have been announced to change their travel dates accordingly.
    From non-affected countries.

    Booked ticket directly with SIA

    Cancellation

    • Refund will be according to the attendee’s fare conditions and ticket type.
    • Attendee should contact the travel/ticketing agent directly.

    Change of Flights to New Event Dates

    • Waiver of change fees to allow attendee to make changes to the new event dates.
    • The new event dates will be announced shortly.
    • Attendee should contact the travel/ticketing agent directly after the new dates have been announced to change their travel dates accordingly.

    Action Required

    • Please email the following information before 13 March 2020 to the FHA Marketing Team at [email protected].
      • Subject line: FHA-Food & Beverage – request for change in SIA ticket booking
      • Booking Reference Number
      • Country of Origin
      • Indicate intention to cancel booking or change of date
    • SIA will contact attendee within 1-2 weeks.

    Official Hotel bookings made via our Official Travel Agent – JTB

    • If you have booked your accommodation at any of our official hotels through our official travel agent – JTB, they will be getting in touch with you. We trust that JTB will do their utmost to accommodate the changes to your bookings.

    Bookings made on non-Official Airline and non-Official Hotels

    • We advise you to contact your travel or booking agent and hotel provider immediately for information and advice corresponding to their specific cancellation & amendment policies.
    • A downloadable version of our postponement notice is available here for your use in discussions on rearranging your travel arrangement.
    • travel arrangement.